Terms of conditions
Discoloration: Each item of Juli dans Jewels jewelry is made from a high quality with 3 microns 18K plated. The plating is sensitive to outside influences, as this may discolor the color of the jewelry. Proper use and cleaning will ensure that your jewelry looks at its best. In addition to outside influences, the pH value of your skin may also cause the jewelry gold plating to become dull or fade. The use of medicines, chemical products and contact with your personal care products also has an effect on your jewelry. Therefore, Juli dans Jewels does not provide a warranty for discoloration.
Manufacturer default: Juli dans Jewels offers a warranty for manufacturing faults valid up to 6 months after purchase on display of the original purchase receipt and the certificate of authenticity. If the item of jewelry develops defects, breaks or a lock is weak within 6 months due to a manufacturing fault, you can return the item for repair/replacement via the store where you purchased it. If you jewelry was purchased via the webshop, you can return out by using our return address if the tag is still on the jewel. Please note that a defect only falls under the warranty if you can submit the original purchase receipt.
Breakage: Only breakages resulting from a manufacturing fault are covered by the Juli dans Jewels warranty. If you suspect that your jewelry breakage was caused by a manufacturing fault, you can return the jewelry for repair/replacement via the store of purchase. If your jewelry was purchased via the webshop, you can return out by using our return address if the tag is still on the jewel.
Repairs outside of warranty period: If your jewelry is damaged after the six month warranty, you would like it repaired. Therefor Juli dans Jewels allows items to be returned up to eightteen months after purchase, to decide whether paid repair is possible. This does, however, always requires a purchase receipt enclosed with the return. We kindly request that you always contact us first before returning your defective product. Due to the limited editions earrings, certain colors may not be available and we will therefore be unable to carry out repairs. In order to avoid disappointment, we kindly ask you to contact us first to check whether a specific color is in stock.